Job Description

Extreme Networks is looking for a skilled and experienced Legal Operations Manager to join our Legal team to support the day-to-day legal operations worldwide. You will play a critical role in driving operational change and modernization within the Legal Department. You are a forward thinker with a proven ability to lead and collaborate with cross-functional teams to deliver impactful results. Your primary responsibilities will include management of legal vendors and partners, strategic oversight of vendor relationships, deployment & maintenance of software solutions, and driving efficiency in interactions between Legal and the entire company. You will be closely interfacing with key internal stakeholders, including senior executives and leaders of various departments, to support commercial objectives while helping the Legal team manage risks to the company. This position may be hybrid or remote in the United States.

Essential Duties and Responsibilities:

• Design and implement standardized processes and workflows for legal activities such as contract management, e-billing, and knowledge management. Continuously seek opportunities to optimize and streamline processes, such as digital automation.

• Develop and manage legal operations technology strategy, from the RFP stage through implementation and maintenance, with key stakeholders and partners across the company. Oversee the integration and utilization of solutions, including AI-driven platforms, which improve efficiency and support data-driven decision-making.

• Develop and maintain effective information management processes for storing legal records, ensuring that legal information is well-organized, accessible, and compliant. Extensive experience with contract lifecycle management and related tools.

• Facilitate ongoing enhancement of standard form agreements, policies, and legal procedures.

• Assess the existing legal operations capabilities and requirements, and develop as well as execute both immediate and long-term strategies to enhance operational efficiency, ensuring significant and impactful improvements throughout the entire department.

• Coordinate and oversee third-party service providers such as law firms, alternative legal service providers, and consultants, including monitoring performance, processing invoices and accruals, and ensuring adherence to billing arrangements.

• Oversee total legal expenditures by developing metrics to track spending on outside counsel and vendors, maintaining rate cards, ensuring adherence to budgets, and managing timely accruals. Identify potential cost-saving opportunities and provide regular reports to senior leadership.

• Lead change management initiatives to ensure seamless transitions during process improvements, technology implementations, and organizational changes.

• Help identify, track, and implement Legal Department metrics.

• Collaborate with business stakeholders to develop a management system for policy reviews, approvals, and task management across the organization to ensure assignments are completed.

• Generate reports from data matrices and sources to support audits, compliance, and communications to the executives.

• Performs related administrative duties as needed.

• Maintains discretion in projects and daily tasks, ensuring confidentiality of sensitive information.

Desired Skills and Experience:

• Minimum 8 years of relevant experience in legal operations, preferably in a corporate legal department of a public company.

• Exceptional candidates demonstrate initiative-taking and solutions-oriented behavior, with a proven history in process improvement within a legal setting.

• Willing and able to roll up your sleeves, rather than delegating.

• Ability to think strategically to identify issues and create long-term solutions.

• Detail-oriented, accurate, and highly organized.

• Capable of collaborating with cross-functional teams and managing deliverables for multiple projects simultaneously within established deadlines.

• Exhibit initiative to independently start tasks and focus on achieving results.

• Outstanding verbal and written communication, analytical, and people skills.

• Capacity to impact various levels within the organization.

• Work independently to drive key initiatives as well as function as part of a team to collaboratively achieve success for the broader organization.

• Takes a business-savvy, creative approach to problem-solving.

• Ability to determine when to escalate issues.

• Skilled in technical systems and workflow automation tools used by legal departments, including Microsoft Office Suite, Apttus/Conga, DocuSign, Legal Tracker, and Smartsheet.

• Great sense of humor.

Required Education & Certification:

• Bachelor’s degree in a related field or equivalent experience; advanced degree or certification in legal operations, business administration, or similar preferred.

• Paralegal certificate preferred.

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