Work at Home Call Center Agent Job at Reeves Health Care, Hialeah, FL

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  • Reeves Health Care
  • Hialeah, FL

Job Description

$28 per hour 
Full Time 
Part Time 
Weekends As needed. 

We are seeking a highly motivated and customer-oriented individual to join our team as a Work at Home Call Center Agent. In this role, you will be responsible for providing exceptional customer service and support to our clients from the comfort of your own home.

Responsibilities:
  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Assist customers with inquiries, concerns, and escalations
  • Provide accurate information and solutions to resolve customer issues
  • Maintain detailed and accurate records of customer interactions
  • Adhere to company policies and procedures at all times
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage time effectively
  • Strong problem-solving skills and attention to detail
  • Previous experience in a customer service or call center role is preferred
  • High-speed internet connection and a quiet workspace at home
Qualifications:
  • High school diploma or equivalent
  • Proficiency in Microsoft Office and CRM software
  • Flexible schedule with the ability to work evenings and weekends
Benefits:
  • Competitive salary and performance-based incentives
  • Opportunity for career growth and advancement
  • Flexible work schedule and the ability to work from home
  • Comprehensive training and ongoing support

Job Tags

Hourly pay, Full time, Work at office, Flexible hours, Weekend work, Afternoon shift,

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