Job Description

The SRE team works closely with all application and infrastructure teams across REI.com to bring a full-stack perspective on how our microservices and infrastructure are working together. We ensure the entire stack is working seamlessly to create the best customer experience possible.

We are looking for a Staff Site Reliability Engineer (SRE) to join the team. This is a unique opportunity for a passionate engineer to lead and participate on an innovative team, grow their skills, and explore new technical challenges.

The team supports and espouses the DevOps mindset and drives the application development community to share and incorporate new concepts and technologies which support our objectives.

Responsible for

• Running a complex hybrid cloud website and troubleshooting problems as they arise using automation whenever possible.
• Building monitoring tools and alerting capabilities. 
• Building infrastructure and platform components, mostly in AWS.
• Site security , collaborating with our Security Engineering team.
• Ensuring site performance and capabilities by participating in performance, load , and stress testing .
• Evangelizing SRE’s mission to REI’s engineering community including cloud engineering best practices and operational readiness.
• Assessing and determining root cause analysis of problems, turning them into opportunities to positively impact performance, reliability, and security.
• Advocating for the end customer and delivering a customer experience that exceeds expectations. 

You’re passionate about

• Acting as an effective technical lead within the team and on projects.
• Coaching and mentoring application teams regarding DevOps and Operational Readiness best practices.
• Providing technical leadership and training to less experienced team members.
• Automating all aspects of software delivery and operations.
• Agile work methodologies such as Scrum and Kanban. 

Your knowledge, skills, and abilities

• 6 or more years of progressively complex related experience that spans multiple areas for example: Java, Vue.js, ReactJS, SWIFT, Objective-C, Kotlin or ABAP.
• Expert skills required in a minimum of one of the following areas: Linux administration, Java development and jvm support, website infrastructure (AWS) .
• Proficient in scripting and automation (Python, Bash, etc).
• Experience leading engineers in operating complex large-scale applications, or websites.
• Strong background building, deploying, and using monitoring tools such as Netdata, Graphite, Grafana, Elasticsearch, Datadog, Cloudwatch, etc. 
• Cloud Experience, preferably with AWS & Terraform.
• Experience supporting and deploying microservices , including building, maintaining, and deploying containers.
• Continuous delivery tooling: nexus, Gitlab, Jenkins, etc.
• Security experience in website operations and development best practices.
• Development background, especially in Java (nice to have but not required).
• Ecommerce experience (nice to have but not required).

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization . We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.  

Pay Transparency  

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors .   

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off . Click here for a detailed overview of benefits plans by employee profile.

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