Job Description
WHO YOU ARE
You are decisive, inspiring, and a natural leader. The people you work with would describe you as diplomatic, a real problem solver, and someone who works well under pressure. You have a passion for serving others and providing luxurious experiences. Being “in the thick of it” is what you want, and people aren’t going to find you in an office behind a desk. You want to be out with your people, supporting them, and sharing in the business and success with your team. You must have an active cosmetology, esthetician, or nail technician license. You have basic math/computer skills and can lift, push, and pull 30 lb. and sit/stand for long periods of time.
WHAT YOU DO
Assist management in hiring, training, scheduling, and motivating and coaching employees. Support all roles within the spa, acting as a role model to each position. Use clear and professional written and spoken communication with guests and associates. Develop and maintain positive working relationships with others, supporting team to reach common goals. Ensure adherence to quality expectations and standards. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Perform other reasonable job duties as requested by Managers.
You are able to answer questions about available services, general property information and amenities. You can monitor and maintain time schedule throughout the day. You naturally utilize clear and professional communication to ensure effective service.
WHERE YOU WORK
The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected.
WHY YOU’RE HERE
Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the spa, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do.
Availability
Full-time, days/evenings, weekends/weekdays, holidays.
Benefits
* Medical/Dental/Vision
* 401K
- Paid Time Off
- Free Meals during work
- Discounted room benefits
- Free Parking
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.
Job Tags
Holiday work, Full time, Local area, Weekend work, Afternoon shift, Weekday work,