Senior Wireless Support Specialist Job at GovServicesHub, Brooklyn, NY

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  • GovServicesHub
  • Brooklyn, NY

Job Description

Job Location: Brooklyn, NY (Onsite)

Note: Candidates must be currently local within a commutable distance. The manager is not interested in candidates who will need to relocate to accept the offer.

Job Description:

The State of NY is seeking a Senior Wireless Support Specialist with expertise in wireless device management, enterprise architecture, and security compliance. The ideal candidate should have strong experience in carrier portals, Apple ABM, Android KNOX, and enterprise architecture , along with excellent communication, project management, and analytical skills.

  • Manage and support Carrier Portals, Apple ABM, and Android KNOX for enterprise mobility. (4+ years )
  • Implement and maintain enterprise or solution architecture to support business needs. (4+ years )
  • Utilize strong analytical, troubleshooting, and problem-solving skills to resolve technical issues. (4+ years )
  • Communicate effectively with stakeholders, ensuring collaboration and relationship building . (4+ years )
  • Plan, organize, and manage multiple projects with strong project management skills . (4+ years )
  • Ensure compliance with NYC Cyber Command Standards for security and technology implementation. (4+ years )
  • Analyze and interpret business policies and procedures to document functional specifications. (4+ years )
  • Work with cross-functional teams (architects, engineers, developers) to define requirements. (4+ years )
  • Demonstrate attention to detail, conflict resolution, and negotiation skills . (4+ years )

Skill Matrix

Skill
Required Experience

Carrier Portals, Apple ABM, Android KNOX

4+ years

Enterprise or Solution Architecture

4+ years

Analytical, Troubleshooting, and Problem-Solving

4+ years

Verbal and Written Communication

4+ years

Stakeholder Collaboration & Relationship Building

4+ years

Project Management & Organization

4+ years

Multi-tasking & Prioritization

4+ years

Security Standards & Compliance (NYC Cyber Command)

4+ years

Business Policy & Procedure Analysis

4+ years

Functional and Non-Functional Requirements Documentation

4+ years

Conflict Resolution & Negotiation

4+ years

Job Tags

Contract work, Local area, Relocation,

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