INSURANCE VERIFICATION OFFICER
-Please do not apply if you do not have any medical insurance experience-
POSITION SUMMARY:
The INSURANCE VERIFICATION OFFICER performs clerical functions for patient medical billing including verification of insurance information, assisting with pre-authorization specialist and resolution of problems to ensure a clean billing process. Works with others in a team environment.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Maintains patient demographic information and data collection systems.
• Verify insurance eligibility for medical insurances for upcoming appointments by utilizing
online websites or by contacting the carriers directly.
• Review patient deductibles and/or co-pays and enter into the billing system and
spreadsheets provided to the front end department at all locations.
• Coordinate with the front end regarding scheduling errors.
• Assist front desk staff in understanding carrier websites and verification of eligibility.
• Enter insurance referrals as needed.
• Participates in development of organization procedures and update of forms and manuals.
• Answers questions from patients, clerical staff and insurance companies.
• Works in conjunction with the reception to ensure clean billing.
• Performs miscellaneous job-related duties as assigned.
• Participates in educational activities and attends monthly staff meetings.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Assists in development and communication of SOP for key areas to improve accuracy and
understanding of processes.
Requirements:
• Must have 1+ year of previous knowledge with medical insurance
• Excellent telephone skills
• Must be proficient in Microsoft Word and Excel
• Team player attitude, energetic, with a focus on excellent customer service, and effective time management
• Flexibility
• Attention to detail
• Time Management skills
• Must be reliable and have reliable transportation
Abilities Abound is a Physical-Therapist owned, outpatient facility located in Callao, VA. We strive to provide our area with the latest and most effective physical therapy techniques that are comprehensive and individualized according to the patient needs. In addition to Physical Therapy, we also offer Massage Therapy, Personal Training, Nutritional Wellness Coaching, and Holistic wellness services including Reiki and Reflexology.
There is no shortage of career opportunities in our organization.! We have positions ranging from supporting roles that work with the larger healthcare community as well as clinicians who provide excellence and leadership to our patients.
We are seeking motivated team players who can help us achieve our company mission, and that is where you come in! The mission of Abilities Abound Physical Therapy and Wellness Center is to enhance the overall physical health, fitness, and quality of life of adults by treating and educating them with high quality, comprehensive and individualized physical therapy services.
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