Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

QW9VYkI1eXdYbzJIa0lxcXFKd29yWnhU
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home, Flexible hours,

Similar Jobs

NNN Properties, LLC

Loan Originator - Entry Level (New York, NY) Job at NNN Properties, LLC

 ...SURMOUNT Capital Markets (formerly NNN Pro), is a full-service real estate advisory firm with four main business verticals: the leading...  ...sources and strategic partners. Originate and structure commercial real estate loans tailored to client needs while aligning with... 

Piedmont Airlines

Ramp Agent (Part-Time) Job at Piedmont Airlines

 ...for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence... 

TekSynap

Network Technician Job at TekSynap

 ...equipment to install location+ Remove old equipment+ Patching cables to new equipment+ Transporting old equipment+ Sorting old...  ...procedures and design.+ Connect all cabling and peripherals to network switches.+ Understand the types of equipment and connectors required... 

Mindid Trading

Entry-level Data Entry Analyst Position Job at Mindid Trading

 ...Job Description: A Data Entry Analyst at the entry level is in charge of correctly entering, updating, and maintaining data in company databases and systems. This position entails processing sensitive information and maintaining data integrity. Job Purpose:... 

Innovation Mortgage

Loan Officer Assistant Job at Innovation Mortgage

 ...individuals to join us! Our 12,000-square-foot office is designed to make work funwith hangout...  ..., and have a good time, this is it! As a Loan Officer Assistant at Innovation Mortgage,...  ...finer points of the mortgage process. No experience? No problem! Having fun: Work hard,...