Job Description

BAQJ Consultants-Case Manager Job Description

Position Overview

BAQJ Consultants is seeking a qualified and compassionate Case Manager for clients with traumatic brain injuries and complex medical needs. This part-time position requires a dedicated healthcare professional who can provide exceptional case management services while accompanying clients to medical appointments and advocating for their care needs.

Schedule & Location

• Position Type: Part-Time
• Schedule: 3 days per week
• Office Location: Southfield, Michigan
• Reports To: Charesa Johnson, Owner

Key Responsibilities

• Accompany clients to medical appointments and provide professional advocacy
• Assess client needs and develop comprehensive care plans
• Document and transcribe detailed client progress notes following each appointment
• Coordinate with healthcare providers, insurance adjusters, and client guardians
• Monitor client progress and adjust care strategies as needed
• Maintain accurate and timely documentation in compliance with insurance requirements
• Provide clear, professional communication to all stakeholders
• Ensure client safety and well-being during all interactions

Required Qualifications

Professional Experience:

• Minimum 2 years of experience in healthcare, social work, or case management
• Experience working with individuals with complex medical needs
• Current CPR certification

Essential Skills:

• Situational Awareness: Must demonstrate excellent judgment and ability to assess and respond to changing situations
• De-escalation Skills: Proven ability to calm and redirect clients in stressful or challenging situations
• Communication: Exceptional written and verbal communication skills for professional documentation and stakeholder interaction
• Technology: Fluent in Microsoft Suite (Word, Excel, Outlook, Teams) for documentation and reporting
• Multi-tasking: Ability to manage multiple priorities while maintaining attention to detail
• Stress Management: Must remain highly functional and professional in high-pressure situations

Transportation Requirements:

• Must have reliable personal transportation
• Valid driver's license with clean driving record
• Ability to travel throughout Metro Detroit area for client appointments

Preferred Qualifications

• Active Registered Nurse (RN) license in the State of Michigan
• Bachelor's degree in Nursing, Social Work, Psychology, or related field
• Experience working with traumatic brain injury (TBI) patients
• Knowledge of Michigan no-fault insurance and medical billing
• Background in rehabilitation or long-term care settings
• Certification in Case Management (CCM) or willingness to obtain

Physical Requirements

• Ability to assist clients with mobility as needed
• Capable of sitting, standing, and walking for extended periods during appointments
• Ability to lift up to 20 pounds occasionally

What We Offer

• Competitive hourly rate commensurate with experience
• Mileage reimbursement for client-related travel
• Flexible scheduling within the 3-day work week
• Opportunity to make a meaningful difference in clients' lives
• Professional development opportunities
• Supportive work environment with direct owner involvement

About BAQJ Consultants

BAQJ Consultants (Building A Quality Journey) specializes in providing comprehensive case management services for individuals with traumatic brain injuries and complex medical conditions. We work closely with auto insurance providers to ensure our clients receive the care and support they need while navigating their recovery journey.

How to Apply

Please submit your resume and professional references to [email protected]. Include a cover letter describing your experience with case management and why you're passionate about working with individuals with complex medical needs.

BAQJ Consultants is an Equal Opportunity Employer

Job Type: Part-time

Expected hours: No less than 20 per week

Work Location: Hybrid remote in Southfield, MI 48076

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